Here's a bright idea... CAN WE RECEIVE MAIL WITHOUT PAYING PREMIUM FOR IT?

This voids mailgun as a viable solution for people with personal use. Did not sign up for playing with cURL and Python to send mails and be amused. Receiving mail, in a MAIL SERVICE, is like the basic necessity and mailgun has successfully screwed that up.

Please allow us to use this feature without paying a ridiculous $35/month. I'm happy to pay something, just not $35/mo just to set up some inbound routes that get a handful of mail per month. Not worth it.

Please allow low volume users to use this feature for free. It makes no sense to charge $35 a month just to route a few emails per month (in my case).

It feel worst now, why you disabled route option for free user. Open this option now.

Hey Team,

A small plan for low budget people would make sense like the one, that I'm using at the moment. There is actually not so much anymore left, that's useful. I'd like to edit some basic routes but even this does not work anymore :(.

Would that be an option?
Best wishes
JP

Hi.
I've a little usage of incoming email parsing, but know I cannot manage anymore my existings routes because I'm on a flex plan.

My routes still exist, but I can no longer change them. The support tells me that the only way to do this is to move to a higher plane. Out of the superior plane is much too expensive for my use.
It would be really interesting to be able to buy a simple option to manage incoming mails.
Or plan the flex plan to allow 1 or 2 routes for incoming mail.

Where did all my incoming email routes go that got grandfathered in from when it was on the base plan? My email is missing, yikes!

Hello!

Your service is amazing, I only have one problem. I would like to use the routing service so I can redirect my custom emails to Gmail. I only receive 5-10 emails per month, it would be really great to have a pay-per-use option for routing. $35 is too much for me for 10 emails.

Thank you, all the best!

$35 per month for my simple routing requirements is crazy. I'll be looking elsewhere for a cheaper option unless you can figure out a better option (like Flex for sending).

Just went back to my mailgun account to check and update some routing settings, and to my surprise the receiving option is being a huge $35/month subscription!

The old way of paying as you go was great, if this does not change I will have to go look for better alternative from small volume users like me :(

(Also was considering Mailgun for my future company but this is a no-no now)

allow routes (at least some of them) in the free plan

I am developing a small app and like to send/receive my mail using my custom domain. I already set that up and it works well.

I am looking for a plan that allows me to send emails as well as to receive them.

The foundation plan includes 50k emails, which is way beyond my needs and too expensive.

I doubt that I will send over 2000 emails (signup, password reset etc.) or receive more than 200 emails in the beginning.

do you offer any flex plan for inbox routes? $35/month does not make sense for small sites only using a few hundred inbound messages a month. Would like to keep using mailgun but this does not really make sense.

same thought, $35 per month is too much to use the inbound routes feature...pay per usage will be more reasonable otherwise will look for other alternatives..

I send about 100 emails a month. No way am I paying $35 for routing. Legacy users should have been told about this change. It makes your Flex plan essentially worthless. Will be looking for an alternative.

[1] Yesterday, our president asked about routing from president@fremontkiwanis.org to HerName@gmail.com.
[2] I logged into the mailgun account to check routes. And I could not see them, but was faced with an Upgrade requirement.
[3] Our club's only use of the mailgun facility is routing. And our 'monthly traffic' is less than 500.
[4] Our current plan is 'flex.' It appears that mailgun is requiring an upgrade to 'foundation' at $35 per month. Our club can not afford that cost.
[5] Can our club be 'grandfathered' to allow 'routing?'

I am a developer, for 4+ years I have provided my clients' accounts to your service for their projects. These are clients (around 200, rough estimate) that have gone on to your premium accounts and spend a good amount of money with your company. Which business wise is essentially free referrals for years.

Routes are pretty much a vital part of an email service. Lowering the amount of free emails is one thing, and I understand the motives there. However by removing this feature from your free product you are crippling your product and, thereby, your ability to get customers in the front door, so to speak. I think it is a mistake to remove routes entirely from your free plan.

I, for instance, am a long time customer of your business and advocate of your service. I would have hoped that you would seen the benefit in at least grandfathering in existing lower tier customers instead of leaving existing customers suddenly "holding the bag" of either paying $420.00 a year, migrating, or basically having a half-baked mail service is not a good move for customer loyalty. To note upon searching around I also found others that have expressed similar opinions and concerns around this move on SM channels, so I am not alone in this mind you.

Thank you for your consideration,
Derek

With a new Flex plan it's not possible to control inbound routes. From my perspective $35 per month is too much for personal usage.
I think that you could charge, say up to $0.20 per complex route and up to $0.10 per simple route (like email matching). That would perfectly work for me!

With a new Flex plan it's not possible to control inbound routes. From my perspective $35 per month is too much for personal usage.
I think that you could charge, say up to $0.20 per complex route and up to $0.10 per simple route (like email matching). That would perfectly work for me!

I'd like to add my voice here too. I don't mind paying for the inbound routing feature, but $35 is way too much, given my low usage. Either add a cheaper plan (something like $5) or make it pay-as-you-go, like outbound emails.