Provide meaningful delivery status description rather than "Too old"
Provide meaningful delivery status description rather than "Too old"
I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.
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Florian Bauer
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1 comment
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Mike Rogers
commented
Yes please. I had to wait on support to find out why our emails weren't arriving at a specific domain. The support turnaround to provide additional detail was a few days, which really affected our relationship with the affected client in our business.