Add option to move tracking pixel to beginning of email
Our platform allows users to generate emails and send them. Some of them are quite long, and end up being truncated by email clients like Gmail. This results in open events not being tracked for many of the emails, since the tracking pixel is at the bottom and the email was truncated. It would be great to be able to optionally move the tracking pixel to the beginning of the email.
Jason
shared this idea
We have updated domain open tracking settings to include option to move pixel to top of message. This update can also be made on the domain via API and on a per message basis.
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Oscar Brown
commented
Gmail crops emails longer than 102 kb and does not load the images below them unless a user explicitly clicks on them. In some of their apps, the option to view the entire message doesn't even exist. This means the tracking pixel never loads and the open isn't recorded. The API should have an option to prepend the tracking pixel to the message rather than append it so that the open is recorded.