Can I have a plan to pay for one year at a time?2 votes
My primary email is not receiving. I'd like to change it, but without confirming the one used to create the account, apparently it is impossible to change it.2 votes
Give new users clear indications of how the limiting works, moved to mailgun for transactional business system and got limited without warning, lost business critical email system because of poor Mailgun support1 vote
Each month the system emails me an invoice. We prepay for our service, and I would like to see what my remaining account balance is in the email so that I do not have to login and navigate the Mailgun web site to get it.1 vote
Is there a way to view total messages sent by domain for a specific time period (last invoice would be most helpful, but custom date ranges are fine, too). I can go domain-by-domain and gather this information, but cannot find a report/tool that gives this to me in one look.
The Sending>Domains lists the current month's data only.1 vote
I do not have a credit card, so I would like to be able to add money to some prepaid balance on my Mailgun account. When going above the free amount of emails per month, it would take money from the prepaid balance until it is empty.
I would prefer to pay with iDeal ( https://en.wikipedia.org/wiki/IDEAL ) or with PayPal.3 votes
Fix billing credit card page. The fact it is waiting for a zip code is far from obvious. Then, once past that tripping point and a new card is submitted, the page doesn't show the new card number. So was it accepted or not?1 vote
We want to place a billing limit per month. Don't see that option1 vote
I think you need a pay now option, because my card was having an issue and, after I fixed it, I was no able to quickly restablish my service2 votes
Should have a button to reprocess the failed payment after we update the payment method and then reactive the account. Now we need to create a ticket and wait :(1 vote
Feature to enable/disable stop sending email when limit is reached, so that our card not get charged accidentally.1 vote
Hi is there a way to change the monthly limit to daily limit of 200 / day.
Like it was before in your previous iteration.
I ran into software glitch, and that exhausted my monthly quota. If wouldn't have been if it was daily.
I am using your service for non profit organization, but I am not really a paying customer.
But some advice would help.
Hi, how can I add another recipient to get the billing email?
1. It would be useful to be able to see some totals for a longer period to enable me to gauge when I need to upgrade.
2. A plan with, say, 50,000 at around $40 would be an easier first step away from free.1 vote
Our educational institution wants to know if they have special prices for colleges and universities.
we are interested in the Production Plan 100k Plan
$ 79.00 / m.
We appreciate your help.1 vote
We have the need to validate the requests being sent to Mailgun, so it would be really helpful to download a CSV of the email validations for the month to match with our internal numbers for billing tie out and accountability.2 votes
Allow customers to pay via PayPal.64 votes
Currently, mailgun only provides an overview on purchased items and its price. However, this does not meet requirements for financial authorities, for instance in Austria. A proper invoice must contain:
- name and address of mailgun
- VAT of mailgun
- name and address of customer
- VAT of customer (if total exceeds a limit)
- explicitly account tax, or hint for reverse charge
- sequential number of invoice16 votes
Thanks for your patience here! Since moving to a new billing system at the beginning of this year, I think we’re well on our way to meet the majority of the listed requirements. Our invoices now include:
• Full name and address of the supplier and customer (as long as customer address is specified in your account under account details – Billing Address)
• VAT number of the customer (as long as this is specified in your account under account details – VAT number)
• A unique, sequential number
I’ll need to work with the team on getting the Mailgun VAT number and tax/VAT info, as well as zero VAT support.
Please provide a field for VAT number to be included into invoices.
Thankn you7 votes
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