Specify reply-to for everyone mailing list
I would like to be able to specify a reply-to address when a mailing list is set to everyone. Currently it is overwritten to the mailing list address.
This has been released to production in our dashboard! If you click on a mailing list, you’ll see a new “Reply Preference” section under “Details”. Please let me know if you encounter any issues.
Ruslan Ruslan commented
It is very strange that this feature is not worked by default.
Erik Turesson commented
I would very much like to specify a reply-to on a mailinglist.
Any updates on this?
Nir Getter commented
" we would have a “reply-to” option on the list itself in our control panel where you can set it to “mailing list address” or “author”. Would this functionality work for those where the reply-to header does not solve for?"
Yes I would love to have this option from the web console :)
Thanks. Having the option to set "reply-to" to either "mailing list address" or "author" for each mailing list would solve the issue for me.
Having the reply-to as an option on the list itself I think is the way to go. It would keep things backward compatible and account for both use cases.
Hi Chris, could you help me understand this latest change? I’m using mailing lists within Mailgun, not using the API in any way. The mailing lists are set to "Everyone", whenever the recipient presses "Reply" in their email client, the reply still gets sent to the list address, not the sender. I fail to understand how I’d use the API in conjunction with mailing lists?
Tela Andrews commented
I'd like to vote for this / get an update on priority of this fix. I used mailing lists for the first time, and it ended up as a reply-all fest. Made me look really bad. Mailing lists are exactly what I need...except, I can't use it and risk this happening again.
Joonas Ulmanen commented
Agreed. Today our user posted to the whole list when it was meant to one user only. Reply To author should be the default imo as it is in every other mailing list application.
Niklas Holm commented
Altering the message would break DKIM. Use the Reply-To header, that's what it's for.
Or give an option to set the reply-to header to either the original author or the mailing list.
If the reply-to header is set to the author, then "Reply" goes to the author only and "Reply All" goes to the mailing list (and the author). Ideally maligun would not send a copy to the author to prevent the author from receiving two copies.
Agreed -- the typical functionality for mailing lists is "Reply" goes to the author only and "Reply All" goes to the mailing list (and the author). Ideally the maligun would not send a copy to the author to prevent the author from receiving two copies.
As it is now, replies go to the mailing list. There is too much of a chance of someone sending a message meant only for the author and not the entire mailing list population.
Clicking reply or reply-to-all in all email clients leads users to respond to the whole mailing list. It would be nice to give users the ability to send private responses to the sender of the message only (without force them to change manually the recipient address in their response message).
This option is offerd by other similar platforms by giving the option to configure the mailing list and insert an automatic header template with a mailto:firstname.lastname@example.org together with other custom text as part of the message.
Please VOTE, VOTE, VOTE. WE NEED YOU! :)