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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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6 results found

  1. Allow More Currency Options Aside from USD

    Currently Mailgun only supports USD as a currency, and some customers would prefer to use a different currency

    1 vote

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    completed  ·  0 comments  ·  Billing  ·  Admin →
  2. Flex plan needs some way to use inbound routes feature

    With the introduction of the the Flex plan and the elimination of the free plan the "Inbound Routing" feature is no longer available for the entry level plan.

    This broke a major use case for Mailgun as routes are an essential feature even for low mail volume accounts.

    $35 to acquire mail routing is just infeasible when you only use 200 e-mails per month.

    Mailgun needs to somehow allow Flex plan users to either have a pay-per-use for routing or make it available outright. Otherwise you are saying you do not really need these low volume customers.

    101 votes

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    47 comments  ·  Billing  ·  Admin →

    Hi all,


    Again, thank you for the feedback here, and for your patience! We have re enabled routes (inbound email) on the Flex (Pay as you Go) plan. 


    There is a limit of 5 routes on the Flex plan, although this does not limit the number of messages that can be routed.

  3. Support 3D Secure Visa for Payment

    There is currently not any support for credit card payments that have an extra factor of authentication (specifically VISA 3D Secure Authentication, in this case).
    Stripe provides documentation on how to add this support within their integration: https://stripe.com/docs/payments/3d-secure

    23 votes

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    0 comments  ·  Billing  ·  Admin →
  4. Allow me to retry payments

    Please provide users with the ability to initiate a payment manually.

    20 votes

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    5 comments  ·  Billing  ·  Admin →

    If there is an open invoice due to failed payment, a Retry payment button will display under the Status column on the Invoices page under the billing section in the Mailgun application.


    To get here, you can go to Account > Billing > Invoices.

  5. Lower cost subscription plan

    I wish you had a 50K plan. I dont send many emails but something above concept and below production plan would be perfect. With a cost of $39 month or so.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
  6. Disable $0 invoice emails

    turn off sending me messages with invoices where I pay $0?

    1 vote

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    0 comments  ·  Billing  ·  Admin →
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