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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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73 results found

  1. Delivery Queue and Average Delivery Time Analytics

    Please create a Ops dashboard where i can see
    What is the current length of the delivery queue (how many messages has been accepted but is still waiting for delivery)

    and a graph of the delivery time -> the average time a message is taking moving from accepted to delivered

    1 vote

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  2. PTR record Setup

    It would be nice if the DIP process would be more streamlined and the setup of the PTR record be initiated upon assignment to avoid any mailing complications with ESPs like Microsoft.

    1 vote

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  3. UX Improvements Needed!!

    Simple tasks like trying to request support really is not user friendly!! Some thought about improving your UX is really needed.

    1 vote

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  4. Support for RFC5987 filenames

    When routing inbound mail with attachements through Docuware, the RFC 5987 standard is being used which is causing attachments to be lost.

    1 vote

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  5. Sign api key

    When rotating API keys, always use the key the client used to authenticate to Mailgun in signing webhooks. The issue is that when a new key gets generated usually we cannot update it everywhere immediately so we use the old key for a period of time, but Mailgun starts signing webhook calls immediately with the new API key resulting in invalid signatures and loss of data on our side.

    1 vote

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  6. Unclear & DANGEROUS configuration instructions

    😡 "Thanks" for the unclear message about MX configuration! It messed up my email setup so I've lost 2 days of emails!!!

    OK, it says "if you've MX records for @example.com"… but I don't have that kind of records because it's on a managed server that probably do that in the background.

    From a UX point of view, don't put first in bold "recommended for all domains, even if you are only sending messages" then discretely after "don't do it if it can mess up your emails"… that should be displayed in BOLD RED!!! Attract the attention of the user…

    1 vote

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  7. Bad support

    Please provide phone number to contact
    you are not responding to our email

    1 vote

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  8. Errors

    Why is your IP address bouncing my emails? I have a qualified clean list?
    Thanks

    1 vote

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  9. 407395

    Hello,
    Can you please check why system can’t automatically send emails ?
    Our login is : office@itsales.lv
    Support PIN : 407395

    1 vote

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  10. problems

    hi, we have experienced problems with delivering our emails to the customers, status delivered appears after 40 min after status aaccepted. And that results in many complaints from our customers. Can you pls fix it?

    1 vote

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  11. Simulate bounces, delivery failures, and other scenarios on a sandbox domain.

    Simulate bounces, delivery failures, and other scenarios on a sandbox domain.

    1 vote

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  12. Feedback - Good news!

    Thank you for bringing back receiving. Im a home user, but often use Mailgun at work. Its made me real ****** it came from free - to $45USD. I was planning on moving away because of this.... and now, my 200 emails a month from my kids school etc get stay with you. This is the mailgun i thought you where - you will get my business accounts and make the money. Be like Cloudfare guys!
    k@mail.org.nz

    1 vote

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  13. Mailbox

    Do you have mail boxes like Titan mail?

    1 vote

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  14. interested in receive-only functionality info/docs/demo

    I am only interested in your receiving service and have no interested or concern with sending. is there any way I can demo or learn more about that functionality?

    1 vote

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  15. Ability to Route forwarded emails

    Currently only emails which are sent from an orignal sender directly to mailgun are able to be routed and sent via HTTP Post.

    WORKS
    Original sender > Mailgun Routing via http post

    The emails I need to route have been forwarded to Mailgun, unfortunately these emails cannot be routed via HTTP Post.

    • DOES NOT WORK * Original sender > Forward emails > Mailgun Routing via http post
    1 vote

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  16. Support

    Hi - I've been trying to set up mail.aplusreschool.com to send mail, but no matter what I do, it doesn't recognize the DNS settings. This has been months now and I need to get it resolved. I made screenshots of the DNS settings, which I'm attaching. Can you help? Well, it only allows me to upload one file, but I have three total.

    1 vote

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  17. Yes

    Everything is confirmed

    1 vote

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  18. Email Search and Page Load

    Hey! I've got a small feature request - when searching email addresses under Suppressions instead of the page taking loading time to load every email address, could there be a default setting to wait for the page to load until we search for an email address? A second part to that would be an email you are searching not clearing out of the search bar when changing domains. Thanks so much!

    1 vote

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  19. Hire Better

    Great support! Seriously, where do you hire these agents? Zero insight, zero ownership of the problem, and zero soft skills.

    1 vote

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  20. issue with adding recipient via api

    hi, i'm unable to add to my mailing list via api call on my react app, it gives a 200 response with no response object, just "MailGun Magnificient Endpoint", and my mailing list is not getting populated.
    Please assist

    1 vote

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