Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Ability to Route forwarded emails

    Currently only emails which are sent from an orignal sender directly to mailgun are able to be routed and sent via HTTP Post.

    WORKS
    Original sender > Mailgun Routing via http post

    The emails I need to route have been forwarded to Mailgun, unfortunately these emails cannot be routed via HTTP Post.

    • DOES NOT WORK * Original sender > Forward emails > Mailgun Routing via http post
    1 vote

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  2. Error To Verify Phone Number

    I have a terrible experience, i can't verify my phone number there's no any kind of opt which sent to my phone, please contact to me as soon as possible. Thank you

    3 votes

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  3. Support

    Hi - I've been trying to set up mail.aplusreschool.com to send mail, but no matter what I do, it doesn't recognize the DNS settings. This has been months now and I need to get it resolved. I made screenshots of the DNS settings, which I'm attaching. Can you help? Well, it only allows me to upload one file, but I have three total.

    1 vote

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  4. template search

    Can add a keyword search input box in template list page?

    1 vote

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  5. Yes

    Everything is confirmed

    1 vote

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  6. Email Search and Page Load

    Hey! I've got a small feature request - when searching email addresses under Suppressions instead of the page taking loading time to load every email address, could there be a default setting to wait for the page to load until we search for an email address? A second part to that would be an email you are searching not clearing out of the search bar when changing domains. Thanks so much!

    1 vote

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  7. Hire Better

    Great support! Seriously, where do you hire these agents? Zero insight, zero ownership of the problem, and zero soft skills.

    1 vote

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  8. issue with adding recipient via api

    hi, i'm unable to add to my mailing list via api call on my react app, it gives a 200 response with no response object, just "MailGun Magnificient Endpoint", and my mailing list is not getting populated.
    Please assist

    1 vote

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  9. Send email while still uploading list member

    Hi,
    As list member is not yet uploaded by API to the system, we need an API function that put sent emails to this list member in holdon (like a queu) until all list is uploaded to the mailgun system.
    Many thanks

    1 vote

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  10. Add the ability to stay logged in

    Add the ability to stay logged in

    1 vote

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  11. Email notification for reply to ticket

    When a reply is made to a ticket please inform us by email.

    1 vote

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  12. Incorrect documentation

    Hi there is an error in your documentation which describes how to add a subdomain for Mailgun.

    For the TXT, MX, and CNAME records, your instructions say to use a full host name of mysubdomain.mydomain.com and support.mysubdomain.mydomain.com, BUT what you're really supposed to enter is JUST
    mydomian and JUST email.mydomain. If the instructions are followed the way you have it documented, IT DOES NOT WORK! At least for Godaddy!

    Now that I've figured this out on my own, it works great and I'm very satisfied with the service. I hope you can correct the documentation. This personally cost me a…

    1 vote

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  13. Update on the Server Issues

    When you have known fault or changes like DNS change.. Please let us know. We are forced to upgrade our server to higher level ending up finding it is your fault to start with. Thanks.

    1 vote

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  14. Signup Questions

    You may want to answer questions about your products. FAQs are not end all be all...

    1 vote

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  15. Retry when the DNS server is not responding

    It's more a bug than a feature, but you CS referred me to here.
    I ran into a problem when Mailgun doesn't route emails to my end, since "the DNS server didn't respond at that time"

    I really tried to understand why you just don't send the request again and try to reach the server after a few minutes?
    The DNS server should always be available, so it just makes sense to send the request again and try to route the email.

    1 vote

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  16. Account Audit Logs

    Audit logs that cover user events. Events could include:

    login
    logout
    API key rotation
    template change/edit
    mailing list change/edit
    manual suppressions list add/delete/change
    webhooks add/delete/change
    sender key creation/rotation
    domain add/delete
    domain settings (TLS, message retention, tracking settings, etc.)
    user role add/delete/change
    validations job
    IP/IP Pools changes
    authentication changes (SAML, Google Auth, etc)
    account settings changes (billing details, timeout, downgrade/cancellation)

    2 votes

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  17. Delete or update specific single queued message

    Good day

    I`ve played with your service about 2 days and i love and want it :)

    my goal is to build a service with which my customers can send emails at a certain time. Your feature to scheduling emails is a very useful tool. cause i can schedule the emails with one simple cron for the next hour and dont have to worry about a overhead or something.

    But Now, there is no way to update or delete a single queued message if my customer do a change. For my case, a drop of the whole queue or the…

    1 vote

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  18. Privacy emails with 2FA and expiration date

    For an government project i need to send privacy email with (2FA) where you can send mails with an expire date and emails that can only be read when it's verified with the phonenumber that was provided. Then the user will receive an verification code by mail if the use filled this in on the website the mail will be shown to the user.

    1 vote

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  19. Account level webhooks template

    We have multiple sending domains which are all work through our app in the same way. Therefore, the webhooks are always the same, it's only the domain that changes. e.g.

    {domain}/api/mailgun/webhooks/receive/temporary_fail

    It would be great to be able to configure this at an account level, so that all of our sending domains were automatically set up with webhooks, with the option to override them in case it's needed.

    1 vote

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  20. The ability to add unsubscribe links to emails sent to mailing lists.

    When a mailing list member sends an email to the list, it would be great to have an automatic unsubscribe link added to it.

    1 vote

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