Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. The ability to ask the user for permission to send emails

    I want mailGun to send a validation email to get the approbation of the recipent when an email is sent for the first time to a new recipent.

    I have a system that sends email by invitations. A user says "I want this person to get access to your services". So we want to send an email to this person saying "you've been invited : create an account". But we don't have their approval to send them emails...

    In short, I want to be able to send approval emails to new recipents like it's done with "authorized recipents" but in…

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  2. Let me opt out of emails telling me a domain has been validated

    For an email company you sure have bad practices for the emaisl you send your customers. Like the fact that I cannot opt out of receiving emails every time a domain is verified.

    Probably doesn't come up much but it sure is annoying when it does.

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  4. Provide a support phone number

    There should be a phone number for your customers to call in emergency situations

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  5. Main Account with Subaccount Access

    A true main account through Mailgun that has sub-accounts accessible from it, without multiple logins.

    4 votes
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    3 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  6. Account deletion without any further confirmation

    Anyone logged in with admin rights can delete Mailgun account immediately without any option for recovery. We just lost our development account.

    Yes, secure password and MFA may partially prevent it, but it is still a huge risk, even if someone deletes wrong account by accident for example.

    Another level of confirmation, preferably through email link or something, should be added to address this risk.

    2 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pagination page numbering on logs

    Log pagination doesn't show you which page you are on or show you total pages.

    4 votes
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  8. Ability to suppress an entire domain using wildcards

    Would be nice to have the ability to suppress an entire domain to prevent sending to that domain. Right now we can only suppress individual addresses. Some wildcard functionality would be helpful.

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cloudflare Common DNS Provider

    Please add Cloudflare as a Common DNS Providers for your instructions.

    1 vote
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  10. Backup Logs

    Can a user on the lowest plan backup there log files that where send? because it's currently only holding 5 days worth on logs

    1 vote
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  11. Hostgator

    Couldn't do instruction on Hostgator hosting, if you have description for instructions with screenshots for Hostgator would be great

    1 vote
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  12. Dark theme

    Have ever you guys thought about dark theme. I see the interface have dark background here and there but it would be great if mail gun have option to turn the whole application into dark theme.

    1 vote
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  13. http:// redirect on dedicated sending IP's

    For customers with a dedicated sending IP, to properly setup PTR records, we have to do an a name and point ALL traffic to our dedicated IP. But that leaves http:// traffic on the sending domain not resolving / loading anything. Would be really great if we could input a URL we'd like to have htttp:// traffic redirected to.

    Support has told me this is why they suggest we use a 3rd level instead of our main domain. But that doesn't solve the problem. If a recipient sees we're sending from notifications@relay.whatever.com and decides to try and open http://relay.whatever.com in…

    1 vote
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  14. Maintain time frame of Logs display

    When navigating from the Logs page with a specific timeframe to Details on a message and then back to the Logs page, it resets the timeframe of the Logs display.

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  15. outbound filtering

    It could be nice to configure a domain as a sandbox and having custom rules for outgoing emails.

    When you have a production and other environments, you only want your production environment being able to send emails to your customers. Other environments use a custom sandbox that filter emails and only do logging. In that custom sandbox, you can configure a whitelist domain and emails not part of the whitelist domains and only go in the logs.

    We have this situation actually where a system use Mailgun for transactionnal emails. Some of those emails are invoices or other communication sent…

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remove authorized recipients concept

    why to add authorized recipients concepts to free plan ?
    it will be better to suspend this plan, if you can't allow user to send their message without this such of permission.

    1 vote
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  17. Opens should be unique

    Opens should be unique

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  18. DETAIL LOGS EXPORT

    how do i get a detailed spread sheet of my logs i can download
    for example today I have 1949,852 and 206 permanent errors
    how do i get those email addresses and the reasons
    the export supressions for the day only gives me 21 records
    i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

    2 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  19. Show somewhere, which REST Endpoint is needed.

    How do I find out which Endpoint I need? That api.eu.mailgun.net thing cost me about half a workday to figure out. All your doku is with the global endpoint.

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  20. Remember me on login

    I would like an option to "Remember me" when logging in.

    1 vote
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