6 results found

1. Enhance DMARC Report Analysis with Documentation or Further Tooltips

   In the DMARC Reports section, please enhance the feature with either further documentation or even better enhance the use of Tooltips. You have some Tooltips on column headings, but in many cases you are providing help for columns that are obvious or the Tooltip documentation incomplete.

   I'm going to preface this with I'm not a DMARC expert so my definitions might not be completely accurate.

   For example:
   Compliance - Describe further what DMARC compliance is and I believe that is:
   SPF Authentication Passes with Alignment
   or
   DKIM Authentication Passes with Alignment

   DMARC failures - inverse of the above

   SPF failures - I believe that requires only SPF authentication and alignment is not necessary. Therefore SPF auth failed.

   DKIM failures - I believe that requires only DKIM authentication and alignment is not necessary. Therefore DKIM auth failed.

   Then digging down into individual Domains similar column headings are displayed that would get similar documentation/Tooltips as above.

   Then digging down into individual sources again we have similar column headings, but then scrolling down to Authentication details there is another opportunity for documentation/Tooltips...

   You provide reasonable information on Protocol and Disposition and the Tooltips for the individual Reasons are good. However, the Detail column could use some clarity. I believe for SPF the Detail is likely the Return-Path domain that was used to retrieve the SPF record. While for DKIM it is the DKIM selector separated by a colon and the domain used for the DKIM record retrieval for the given selector.

   In many cases the people responsible for these kinds of reports are not full time Email administrators, but rather someone from IT who works Email health as one of many of their administrative duties so the definitions of these headings are not necessarily something that is easily retained over time.

   In the DMARC Reports section, please enhance the feature with either further documentation or even better enhance the use of Tooltips. You have some Tooltips on column headings, but in many cases you are providing help for columns that are obvious or the Tooltip documentation incomplete.

   I'm going to preface this with I'm not a DMARC expert so my definitions might not be completely accurate.

   For example:
   Compliance - Describe further what DMARC compliance is and I believe that is:
   SPF Authentication Passes with Alignment
   or
   DKIM Authentication Passes with Alignment

   DMARC failures - inverse of the above

   SPF failures… more

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2. Add Global Open/Click/Spam Rate

   Migrating from Sendgrid I could easily see my global open/click/spam rate, along with click/spam rates per category. It's a nice way of seeing at a glance if anything is amiss.

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3. Add Alerting for Bounce Classification

   Add the ability to alert when there are Bounce Classifications.

   These bounces can be fairly impactful, so it'd be good to be alerted if there's a new major bounce, like getting added to a Block List, or an IP Rate Limit

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4. Add date range for Bounce Classification

   Add the ability to change the Bounce Classification dashboard to allow you to filter it down by time.

   These bounces can be fairly impactful, so it'd be good to be able to see if any new bounce classifications have happened in the last week/24 hours.

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5. Dark mode

   Please implement dark mode

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6. Date format in logs is USA format, even though my setting is ISO

   I set my date format to ISO in account settings (YYYY-MM-DD etc), but this is ignored in the Logs view, Date filters in logs view and reporting dashboard where the date format is always shown in USA format of mm-dd-yyy.
   The date 08/07/24 displayed in logs for people outside the USA is 8th July (dd-mm-yy).

   Can the UI please use the option I selected in Settings?

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