Return Search Bar for logs
There used to be a search bar on the logs page that allowed us to search for anything (from the sender to the subject matter). This has been removed and, from what I can tell, replaced with the filtering functionality (which doesn't allow us to search for stuff in the subject header and other areas as far as I can tell). Could you help me find where I can search for this information again please as this is a huge part of why we pay for Mailgun? Also, could I recommend bringing the search bar back as it was incredibly useful and intuitive (whereas the new filtering isn't).
Adrian Gonzalez
shared this idea
Thank you for your feedback regarding the search functionality changes in our logs page. We understand this has impacted your workflow and appreciate you taking the time to share your concerns.
We want to clarify that subjects and email addresses can still be filtered in logs using our new filtering system. To make this easier, we've added:
- A quick filter specifically for recipient email addresses to streamline the process of searching for recipients
- Default filter options for recipient addresses and sending domains to reduce the setup time for common searches
The new filtering functionality was designed to provide advanced filtering capabilities while maintaining system performance. The previous search bar, which searched across all fields simultaneously, was capable of causing system instability under heavy load. Given that reliable service delivery is crucial for your email operations, we prioritized Mailgun's stability and uptime when making this architectural decision.
We recognize that the transition has created some friction in your workflow. Our team continues to evaluate ways to improve the filtering experience while maintaining system reliability. We appreciate your patience as we work to balance functionality with performance.
If you need assistance with setting up specific filters to replicate your previous search patterns, please don't hesitate to reach out to our support team who can provide detailed guidance on using the new filtering options effectively.
Thank you for your continued partnership with Mailgun.
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Lacho “Muhammé Dalí” LP commented
We really need this search bar back asap. It is super important/critical on our day to day operation to tackle issues with recipients. Please get it back
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This feature is super important/critical. It help us to find out any issues very fast. We need this back please.
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Hey Mailgun team, this feature is super important/critical. Whenever there is an issue with a recipient we need to quick search to find out what is the problem. Please get it back, we really need this.
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Daniel Root
commented
The new Logs UI is horrible. Our primary use case for using it is to troubleshoot delivery issues when we already know the recipient's email address. A text field used to be available immediately and it was just a fill in + Search. Now, I click filters, select To from the sources list (which, inconveniently is towards the bottom of a long list), enter, and then filter.
PLEASE PLEASE PLEASE reconsider the design changes here. -
Mateusz Dziwoń
commented
New view of sent email logs lacks searching
without it i need to spend 10x time than before update
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Mack Hasz
commented
With the logs you used to be able to paste in a recipient's email address for quick search. This was removed.
Why...
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Sean Cruse
commented
Whoever's idea was to over complicate and move the Logs section, it was a terrible idea. This was one of the few features that I was using in order to find specific email addresses. Now it's twice as difficult just to look for one email address. In my opinion, as a Product Manager, I would revert the Logs section as the way it's now displayed doesn't add any value, it just overcomplicates things. Or I would input a search function to be able to look for any email address, not having to select a filter for it.
