3 results found

1. Resend email functionality available to support role or create a new low perm role with this function

   Would be great to not have to provide someone admin/dev permissions just so they can resend emails. We have some emails that don't make it or get missed and it is helpful to have an agent that can resend emails to themselves on occasion and then forward it to the user to ensure they recieve it. If it was a new low permission set role or if you could enable a specific permission with a checkbox against a user's account "allow this user to resend emails" this would make it so we don't all have to have other excessive permissions and improve security

   Would be great to not have to provide someone admin/dev permissions just so they can resend emails. We have some emails that don't make it or get missed and it is helpful to have an agent that can resend emails to themselves on occasion and then forward it to the user to ensure they recieve it. If it was a new low permission set role or if you could enable a specific permission with a checkbox against a user's account "allow this user to resend emails" this would make it so we don't all have to have other excessive permissions… more

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   3 comments  ·  Security  ·  Delete…  ·  Admin →
   completed  ·  AdminAbe Avila (Senior Product Manager, Mailgun) responded

   Hello,

   
   

   We have completed an update that will allow support role users to resend messages via the Mailgun Control Panel event log, either to the original recipient or to a verified authorized recipient. This restores a key troubleshooting capability that was removed earlier this year due to security concerns.

   
   

   To enable:

   1. Login to the Mailgun Control Panel.
   2. Go to the sandbox domain’s Settings > Setup tab and add up to 5 authorized recipients.
   3. Note: Only Admin and Developer users can set up authorized recipients. Support role users can then view/use the resend to authorized recipient option.
   4. In Logs, select Resend from the event Actions menu.
   5. A support role user can choose to resend to the original recipient or a verified authorized recipient (they must verify their email first before appearing in the dropdown). An Admin and Developer user can still resend to the original recipient or overwrite that email address and send to a different email address.

   
   

   Let us know if you have any questions — and thank you for your patience while we worked on a solution.

   Hello,

   
   

   We have completed an update that will allow support role users to resend messages via the Mailgun Control Panel event log, either to the original recipient or to a verified authorized recipient. This restores a key troubleshooting capability that was removed earlier this year due to security concerns.

   
   

   To enable:

   1. Login to the Mailgun Control Panel.
   2. Go to the sandbox domain’s Settings > Setup tab and add up to 5 authorized recipients.
   3. Note: Only Admin and Developer users can set up authorized recipients. Support role users can then view/use the resend to authorized recipient option.
   4. In Logs, select Resend from the event Actions menu.
   5. A support role user can choose to resend to the original recipient or a verified authorized recipient (they must verify their email first before appearing in the dropdown). An Admin and Developer user can still resend to the original recipient or overwrite… more

2. Submit mailgun.com for HSTS preloading

   Please submit mailgun.com for HSTS preloading to force users to use HTTPS when they visit mailgun.com.
   https://hstspreload.org/?domain=mailgun.com

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   completed  ·  0 comments  ·  Security  ·  Delete…  ·  Admin →

3. Encryption for the feedback site

   http://feedback.mailgun.com should be encrypted. Before long, it will be painful, if even possible, to visit the site with most browsers. Encryption can be added for free with Let's Encrypt. https://letsencrypt.org/
   We have credentials crossing the Internet in plain text until this is done. Unfortunately, some people use the same passwords on multiple sites.
   Kind regards,
   Ted

   2 votes

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
   completed  ·  AdminChris Farmer (Product Manager, Mailgun) responded

   Thanks for the feedback here. We’ve enabled and enforced https on feedback.mailgun.com.