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2 results found

  1. Give us back our passwords....

    Hey kids, I know this horse is dead and I've been beating it pretty hard today but taking away the plain text password field for the domains and then making us learn the API to retrieve the password is a little...idiotic. I really have other, more pressing things to address today than fighting with your tech support to retrieve a password I used to be able to look up by logging in...

    1 vote

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    Thanks for the feedback here. The changes we made were in preparation for hashing SMTP passwords on our platform, which means we will no longer be able to retrieve them at all. These changes are being made in order to meet security best practices to avoid any possibility of leaking customer’s credentials should we ever encounter a compromise. This is an instance where we’ve decided to make the sacrifice of usability for the sake of security. All this to say that we will not be re-instating the ability to view SMTP passwords.

  2. where to find the smtp password in new ui?

    where to find the smtp password in new ui?

    9 votes

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    Thanks for the feedback here. We removed the ability to view SMTP passwords in our new app, which was in preparation for hashing SMTP passwords on our platform. Once move to hashed passwords (coming soon), we will no longer be able to retrieve them at all. These changes are being made in order to meet security best practices to avoid any possibility of leaking customer’s credentials should we ever encounter a compromise. This is an instance where we’ve decided to make the sacrifice of usability for the sake of security. All this to say that we will not be re-instating the ability to view SMTP passwords.

    We’d recommend using a password manager such as LastPass to help with password management across apps/sites.

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