Billing: provide proper invoices
Currently, mailgun only provides an overview on purchased items and its price. However, this does not meet requirements for financial authorities, for instance in Austria. A proper invoice must contain:
- name and address of mailgun
- VAT of mailgun
- name and address of customer
- VAT of customer (if total exceeds a limit)
- explicitly account tax, or hint for reverse charge
- sequential number of invoice
Thank you for submitting and supporting this idea!
As an international service you can imagine the amount of requests we receive in regards to our invoices and billing. Although our support team is able to provide the above info when requested, if this info is essential to your business then it would be a hassle to ask each month.
As we work on developing our customer experience, I’ve gone ahead and sent this to our development and UI/UX teams. This is currently under review and we’ll update this post once a decision has been made.
-The MG Team
Tassos Marinos commented
This is definitely a must.
Yes please! It would be very important!
They should really be available in PDF format too.