Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

What features do you want to see added to Mailgun?

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  1. Throttling adjustment on Mailgun side

    The ability to adjust the automatic throttling for blacklisted domains (like yahoo) on our side rather than just having it done on the recipient side.

    1 vote
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      1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
    • Customer’s Email Life Cycle

      Customer’s email life cycle - what emails they’re getting, what they engaged with, and some type of visual of the emails the user received. Meaning, they want to be able to search for a user (someone@domain.com) and be able to view all (recent) messages sent to them and their engagement - like a contact profile for the customer.

      1 vote
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        1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
      • Inbox placement stats

        Inbox placement stats from ISPs that are sent every month to high volume users.

        2 votes
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          0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
        • I would like to see you add SUPPORT, as no one is replying or getting back to us !

          I would like to see you add SUPPORT, as no one is replying or getting back to us !

          1 vote
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            0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
          • 2FA Improvement

            It would be nice if 2FA remembered my browser so that I don't have to do it every single time I log in. That's how it works with Gmail and most other services that I use 2FA with. Having to use 2FA every time I log in is inconvenient enough that I won't use it here. At least twice I've configured it and turned it back off because it's such a hassle.

            And since I have to log out and log in with a different email address for every single client that I help with mailgun, I need to log…

            4 votes
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              1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
            • Build in one click List-Unsubscribe (RFC 8058) support

              Mailgun should provide better List-Unsubscribe support by

              * Allowing the following functionality to be turned on/off
              * Having unsubscribe / unsubscribe tag pages be compatible (automatically unsubscribe the user in response to a POST request)
              * Adding the appropriate List-Unsubscribe and List-Unsubscribe-Post headers added to mail
              * Include the headers in the DKIM signature

              4 votes
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                0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
              • Add multiple API Keys or Sub API Keys to be used for commercial software distribution.

                I have some software nearing completion and it will be distributed to customers on a subscription basis. A few customers would also like the host the software themselves. Maintaining multiple API Keys that link to the one account allows us to control our customer's usage should the subscription expire and prevent us from giving them our API key.

                9 votes
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                  1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                • 8 votes
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                    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                  • Include that tag on the page when using the tag_unsubscribe_url

                    Right now you can let users unsubscribe just from a tag by using tag_unsubscribe_url in your email template. This is great.

                    However, the copy on the page generated by tag_unsubscribe_url is very misleading, and potentially could represent a non-compliant email.

                    The copy is visible here:
                    http://imgur.com/a/8gY2J

                    Even when you are unsubscribing just from a tag, the copy says "Unsubscribe user@domain.com from mg.domain.com"

                    There is no mention that you are only unsubscribing from just one tag, so a user who goes through this process will likely think they have unsubscribed from all mails. This could be very misleading to an end…

                    5 votes
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                      0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                    • Error, fail, bounce and reply mails back to sender (application)

                      Bounce mails dont came back to senders e-mail account, tracking is impossible without API. Routed e-mails need reply information, feature will make Mailgun perfect.

                      4 votes
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                        2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please support DMARC on Mailgun and make it easy to deploy

                        -Please support DMARC on mailgun, and make it easy to deploy.
                        - Generate useful TXT entries (just like you already do for SPF and DKIM)
                        - Handle the DMARC reports
                        - Present DMARC reports in your control panel after decoding the ZIPed XML files the providers send.
                        - Convert DMARC failures (and successes?) into web hooks, events and log entries.

                        75 votes
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                          8 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                          under review  ·  suzzell responded

                          Hey there,

                          Thanks for submitting and supporting this feature request!

                          When sending through Mailgun you can utilize the DMARC tool by deploying it within your own API. That being said, DMARC is a highly recommend tool by our team, as noted in these articles:
                          https://www.mailgun.com/blog/domain-reputation-and-dmarc
                          https://www.mailgun.com/blog/how-to-deliver-email

                          Since DMARC sends reports to a specified return email, building DMARC reports into our own control panel is not a priority right now. However, it would be a great additional feature that could be added in 2019.

                          In the meantime, you can find easy instructions on how to utilize DMARC here: https://returnpath.com/resources/downloads/

                          Thanks for your patience and understanding as we review this feature and determine if it’s valuable in our current or future business structure.

                          -The MG Team

                        • View in browser like mailchimp

                          There should be a feature emails to contain the "view in browser" feature.

                          26 votes
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                            2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add admin users free for limited time

                            Problem: Your free-level customers who need help from a third-party tech shouldn't have to choose between paying to add a user or turning off 2FA.

                            Backstory: My host detected a setup problem and and asked me for admin access, but your feature to add users is behind your paywall. That meant I had to either pay for a user that wouldn't need long-term access or temporarily turn off my two-step verification. The later was the obvious-but-disturbing choice, and I considered quitting Mailgun over it.

                            Proposed solution: Enable the add-user feature for base-level accounts for one extra admin user only, and…

                            1 vote
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                              0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                            • 2 votes
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                                1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                              • total email delivered

                                In addition to reporting on opens and clicks, please include total emails delivered, filtered by date

                                1 vote
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                                  0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                                • Provide dashboard access email validation logs

                                  Having the ability to view or download a date range of the email validation logs would in debugging and identifying abuse of the service. Currently I have to request from your support team every time I need them and the logs entries are not formatted with date/time stamps.

                                  5 votes
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                                    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Customizable MAIL-FROM/Return-Path Address

                                    It is desirable to be able to customize the MAIL-FROM address to be that of the senders choosing, so that bounces can be sent to a different address than Mailgun. This would be done with the acknowledgement that this would prevent the detection of delayed bounces. Implementing this would allow these MAIL-FROM addresses to be RFC 2821 compliant (where the local-part is 64 characters or less.)

                                    Mailgun's competitors allow this configuration.

                                    2 votes
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                                      0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Profile avatar

                                      I want to be able to set my profile picture when sending via MG thru Gmail.

                                      2 votes
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                                        0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to assign tags based on pattern-matching rules

                                        Currently, tage may be assigned to a message via the HTTP API or by specifying an X-Mailgun-Tag x-header when using the SMTP API. This is all well and good if your application allows you to change the SMTP headers, but if you do not have that ability, then no tag can be assigned.

                                        Example: We have ERP software that generates system notifications, send invoices, statements, confirmations, purchase orders, etc. The only setting I have the ability to change is the SMTP server & credentials, as well as set the subject/body (and to, obviously) based on the message. I do not…

                                        2 votes
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                                          1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Apply substitutions to BCC of Bulk Email

                                          When doing Bulk Email with recipient variable substitutions, those substitutions are not applied to what is sent to the BCC address(es), so instead of getting a copy of what was actually sent to each of the normal recipients, the BCC is just the template.

                                          I can imagine a variety of reasons why this might happen, but cannot come up with a reason why anyone would want it to work this way.

                                          2 votes
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                                            1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
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