Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

What features do you want to see added to Mailgun?

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  1. Add option to move tracking pixel to beginning of email

    Our platform allows users to generate emails and send them. Some of them are quite long, and end up being truncated by email clients like Gmail. This results in open events not being tracked for many of the emails, since the tracking pixel is at the bottom and the email was truncated. It would be great to be able to optionally move the tracking pixel to the beginning of the email.

    7 votes
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      0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
    • Please add support for assigning a specific attachment to each recipient in batch sending.

      At this time Mailgun does not provide support for sending user specific attachments in batch mailing. Please add the support for that. In case of sending thousands of emails, we have to call the mailgun APIs thousands of times which does not look a valid approach. And we can't send URL of the attachments in the emails because the attachments files are stored temporarily on the server and it's confidential.

      Adding this feature will be very helpful.

      Thanks a lot.

      8 votes
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        1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
      • Manage multiple accounts with the same email

        There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

        Error: Unable to invite user. User already exists

        We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

        There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

        8 votes
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          0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
        • Upon login, view domains from my default region instead of fixed US region.

          I'm only using the EU region for my domains. But it always opens up the US region.
          It would be great to have a setting where you can choose which region it should open by default.

          14 votes
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            3 comments  ·  Internal Integrations  ·  Flag idea as inappropriate…  ·  Admin →

            Hey all,

            Thanks for the feedback here! We’re actually working on combining EU/US regions into the same dashboard so there will be no more switching back and forth between the regions. Stay tuned!

          • Invite new users/roles to specific domain(s)

            Recently you introduced invitation of new users and assigning them roles.
            In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.

            74 votes
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              15 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
            • Pls add line numbers to the Logs output.

              The Logs page needs some line numbers on its output. This would to see how many of a particular type of email there are when using the filters.

              1 vote
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                0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
              • reply

                Individual replies go to list rather than the person who sent it. The reply-to option needs flexibility to only have single replies go to the person rather than the whole list, in case of sensitive information. This can apparently be done in "Read Only" status, but it should be available with "Members" status as well.

                1 vote
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                  0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                • Enable or Disable retrying of bounced forwards on routes

                  However, the fact that failed forwards are retried many times is giving us quite a headache. Generally, a bounce means that there's something wrong on our end that needs to be fixed. Though unlikely, if a forward were to succeed when retried, it may prevent us from discovering and correcting a bug in our systems. In the much more common scenario that the email keeps failing, a single failed forward will generate 5-10(?) error logs. Naturally, both scenarios are highly undesirable.

                  As a result, we'd like to suggest adding a parameter to the route config to enable or disable retrying…

                  1 vote
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                    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please Turn of CAPTCHA-I'm-not-a-Robot for Those with 2FA

                    Hi Guys:

                    I have 2-factor switched on with you... super-hi secure. I don't even allow the texting version - Google Authenticator only, so my Mailgun account is really very secure.

                    However, for the best of reasons, you've implemented the CAPTCHA-I'm-not-a-Robot step where one has to recognize cars, mountains, traffic lights etc... BEFORE the 2-step. It's an annoying extra step that no other site requires for folks with 2FA enabled.

                    Can you please get rid of it for those of us who've already done the secure thing and switched on 2-step please?

                    Happy Holidays...

                    2 votes
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                      0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                    • support international domain names (idn) in routes!

                      For example, forwarding an address like jan@rüegg.cc is currently not working...

                      1 vote
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                        0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                      • Support SAML SSO

                        Support SAML SSO as well as oAuth or OpenID

                        2 votes
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                          0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Be able to Import the same file that was Exported (i.e. support vars in Import file).

                          The CSV import file format should accept the CSV file that is created by the Export feature. Presently, the import file cannot have var (JSON) data or any other data except for a name and email address. This would be useful for archiving existing lists and for seeding new lists.

                          1 vote
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                            0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Track open events also if images are blocking

                            Part of my recipients are blocking images by purpose, it's a principle.
                            They won't change it.
                            As a result, the open event is not fired for those recipients.
                            I expect Mailgun to enable me track ALL OPEN EVENTS, regardless to the recipients settings.
                            Thanks!!!

                            1 vote
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                              0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                            • Implement a way to get the string of opening tracking pixel with MailGun (eg API) before sending the email

                              Implement a way to get the string of opening tracking pixel with MailGun (eg API) before sending the email, to prevent the body of the message from being modified.

                              We sending emails signed with a SMIME certificate, but after activating the opening webhook, it is breaking the signature of the email, because it is inserting this string at the end of the body:

                              "<img wi= dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://email.info.xxxx.com.br/o/= eJwtyzEOwyAMAMDXlA1Egm3wwGOwwSpS0khE6vubobdfryVj39jNqgM3HoU8dREPqs0zFvaa9mw= Ae7eeXhDnx67QznkEvc4gy70rRUuSUCJqBCPgKHsiGsbCgHm4Vds9j297-vB3s7H--Qf_bSVd">= </body></html>"

                              1 vote
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                                0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add option to do mirror email or cc/bcc of every email. As it's require for transnational email backup purpose.

                                Configuring Email mirroring for transnational services i.e. cc / bcc services.

                                1 vote
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                                  0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Notification When Email Dropped

                                  Whenever an email is dropped by mailgun, there should be a notification sent to the account holder email address so they are aware. Otherwise there is no way of knowing if an email has been dropped without logging in to mailgun everyday, and this can lead to customers to be missed.

                                  1 vote
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                                    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Send only the first Open event webhook

                                    As background to this, I read somewhere somebody saying "it's not really any body else's business when someone opens and reads an email" and also that "the biggest lie in tech is 'we value your privacy'".

                                    Those are just kind of moral background to this, but there's a technical reason too --- while I could follow the magic road and start building a distributed application using lambda functions (and I get that in theory using those may be a good fit for processing webhooks, all other unknowns simply presumed equal - which of course they can't be), the simplest option…

                                    1 vote
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                                      0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Static IP's for webhook calls to enable whitelisting

                                      Hello!
                                      Can you please add support for the webhooks to originate from a static list of IP's (via proxy if you have to) so that I can whitelist those IP's for local development environment?

                                      A similar implementation of this is done by Blitilne --

                                      http://helpdocs.blitline.com/article/CJ9KuQjMGc-static-i-ps

                                      1 vote
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                                        0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to resend emails to a route

                                        The resend feature in logs doesn't allow for resending to routes. When a email fails to a route you should be able to resend it again, like with the emails, by specifying the route that it should be sent to.

                                        1 vote
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                                          0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2FA Improvement

                                          It would be nice if 2FA remembered my browser so that I don't have to do it every single time I log in. That's how it works with Gmail and most other services that I use 2FA with. Having to use 2FA every time I log in is inconvenient enough that I won't use it here. At least twice I've configured it and turned it back off because it's such a hassle.

                                          And since I have to log out and log in with a different email address for every single client that I help with mailgun, I need to log…

                                          4 votes
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                                            1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
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