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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

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247 results found

  1. Provide meaningful delivery status description rather than "Too old"

    Provide meaningful delivery status description rather than "Too old"

    I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.

    26 votes

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  2. Search suppressions list by email domain

    PLEASE allow us to search the suppressions list by email domain, not just specific email. Our use of the product means that we often have multiple users from a single domain that we send email to. If something goes wrong with their email server, and they end up suppressed, removing them is a real pain. The customer has to provide us with every possible email that was suppressed, and we have to search them all one by one. I REALLY wish I could just search by domain instead.

    16 votes

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    4 comments  ·  New Idea  ·  Admin →
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  3. Search in Templates Listing

    There should be at least search for templates.

    15 votes

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  4. Default View for Logs

    On the Sending > Logs page, the default fields are consistently reset regardless of what changes you make. My team does not need to see the defaults, and must change these settings every time they load a new page. Please make an option for those choices to be sticky, or to allow users to set default values for their shown fields on the Logs page

    11 votes

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  5. User Permissions

    Would like the ability to have users only access certain domains. Example if I had 5 domains on the account I would like to have user x only able to see domain A and not b-e.

    4 votes

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  6. Share templates between domains

    I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
    We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

    49 votes

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  7. Add a "Bulk Resend" function under LOGS

    Hi MG,

    We've resent 200++ worth of emails Manually through logs.
    It would be good if you could add a BULK RESEND Function or a TICK ALL Function under Sending > LOGS so that we can resend failed / rejected emails in one go or in bulk.

    Having to manually resend each email is counterintuitive.

    Failed: postmaster@circlesoft.netballaratbridgemall@collinsbooks.com.au 'Returns Request' Server response: 554 bne3-0003mz.server-mail.com - Connection refused 198.61.254.15 listed on SPAMCOP DNS RBL

    12 votes

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  8. Per-link analytics for click tracking

    Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.

    I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.

    57 votes

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  9. Allow exporting logs

    how do i get a detailed spread sheet of my logs i can download
    for example today I have 1949,852 and 206 permanent errors
    how do i get those email addresses and the reasons
    the export supressions for the day only gives me 21 records
    i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

    226 votes

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    66 comments  ·  New Idea  ·  Admin →
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  10. Make suppression columns sortable

    It would be extremely useful to be able to sort unsubscribes and complains by date in Dashboard -> Suppressions, rather than by recipient. Even better, make all three columns (recipient, timestamp, tags) sortable. Preferably also allow the user to choose a default sorting.

    12 votes

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  11. Increase max attachment size

    Can we have options or features to allow the change of email attachment size accordingly.

    For now, its limits to 25, but we look forward that we can adjust it accordingly to our policy but ensure within acceptable global standard such as 50MB.

    5 votes

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  12. Analytics by SMTP user

    It would be great to filter analytics by SMTP user!

    16 votes

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  13. Manage multiple accounts with the same email

    There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

    Error: Unable to invite user. User already exists

    We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

    There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

    111 votes

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    Hey y’all,

    I hear you on the frustrations here. Unfortunately just about everything account related is tied back to user who created the account and their email address, which is currently a unique mapping across Mailgun, so it’ll take a bit of work to allow this functionality.

    Until we’re able get this implemented, the workaround I use is plus addressing. For example, cfarmer+account1@mailgun.com and cfarmer+account2@mailgun.com allows me to essentially create multiple accounts using the same email (activation and notification emails will be delivered to cfarmer@mailgun.com). The majority of the major Mailbox Providers (Gmail and MSFT included) support this.

  14. Apply substitutions to BCC of Bulk Email

    When doing Bulk Email with recipient variable substitutions, those substitutions are not applied to what is sent to the BCC address(es), so instead of getting a copy of what was actually sent to each of the normal recipients, the BCC is just the template.

    I can imagine a variety of reasons why this might happen, but cannot come up with a reason why anyone would want it to work this way.

    6 votes

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    1 comment  ·  New Idea  ·  Admin →
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  15. Invite new users/roles to specific domain(s)

    Recently you introduced invitation of new users and assigning them roles.
    In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.

    129 votes

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  16. Document list of error codes, reasons, and event types that may be generated by Events

    Currently, there is no documentation detailing the set of error codes and reasons that could appear in an Event. For event types, this appears to be the only available link https://documentation.mailgun.com/en/latest/api-events.html#event-types but has some inconsistencies.

    9 votes

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  17. Provide a way for users to resubscribe

    The %unsubscribe_url% tag can be used to create a link to the Mailgun unsubscribe page, but once a user has unsubscribed they can't resubscribe themselves later. They might have unsubscribed in error, or changed their mind, but there's no way for them to opt back in themselves.

    Ideally you'd have a "Manage my subscription" page that could be linked to via a tag like the %unsubscribe_url% tag, where a user can either unsubscribe or resubscribe themselves.

    26 votes

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    8 comments  ·  New Idea  ·  Admin →
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  18. U2F 2 Factor Auth (Yubikey)

    Implement U2F/Yubikey support for 2 factor auth.

    This will enable people who can't use their phones in the office, but can use hardware tokens, to take advantage of the 2 factor auth you just implemented.

    31 votes

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  19. Support Non-credit card payment types

    Allow customers to pay via alternative payment types other than credit card.

    96 votes

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    under review  ·  22 comments  ·  Billing  ·  Admin →
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  20. 36 votes

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    under review  ·  9 comments  ·  New Idea  ·  Admin →
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