Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

What features do you want to see added to Mailgun?

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  1. Unsubscribe templates design

    The two unsubscribe templates (the one that asks you for confirmation and the one with the ok message) have such very basic styling that makes this feature almost unusable. Just using the same styles as in your main site (fonts, colors) would give a much better impression.

    3 votes
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      0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  suzzell responded

      Hey there,

      Thank you for submitting and supporting this idea!

      While we can’t guarantee our templates will be updated (even though that would be nice!) we’ve gone ahead and presented this idea to our user experience team.

      Please look forward to updates on this! We appreciate your patience and understanding in advance.

      -The MG Team

    • Provide option to send Non-Delivery Reports to the original Sender

      Mailgun bounce processing works great when a single sender is sending email to a broad audience. It does not work well when there are many original senders each with their own list of contacts.

      Scenario:
      - Company with 10 to 1000 employees.
      - Company switches from a traditional in-house mail solution to Mailgun for all outgoing email.
      - John, a typical employee in the organization, sends email to a customer, but spells the address wrong.

      Traditional in-house system behaviour:
      - John would get a Non-Delivery Report letting him know of his mistake. John would fix his mistake, and re-send the…

      42 votes
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        8 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
        under review  ·  suzzell responded

        Hey there,

        Thanks for your feedback and feature suggestion on this issue!

        We agree that it would be great if that function was available out of the box at Mailgun, but we purposely keep our APIs and platform open such that developers can architect the solution that they want with the tools we make available.

        However, this can all be accomplished by using a combination of our APIs. Watch and learn!
        1. John sends out the email (POST /messages)
        2. Application logic checks to see what happens to that message (GET //events)
        3. Application logic parses response from 2. and discovers a bounce
        4. Application logic generates a message back to John (POST /messages) notifying him of the bounce.

        Special thanks to our Sales Engineer Mike Kane for providing the above information. In the meantime, we’ll keep this under review to see if this aligns with our…

      • Have api keys specific to domains.

        This would enable finer grained control for development teams that have multiple environments.

        For example, credentials to send from development / sending domains would be different than the ones needed to send from the production domain.

        93 votes
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          19 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
          under review  ·  suzzell responded

          Hey there,

          Thank you for submitting and supporting this feature request!

          Unfortunately this project has been put on backlog due to other priorities. We are currently determining if this fits into our program structure or if it will be on our radar in the future.

          We are working on new security features for 2019 so look forward to an update then!

          Thanks for your patience and understanding!

          -The MG Team

        • Billing: provide proper invoices

          Currently, mailgun only provides an overview on purchased items and its price. However, this does not meet requirements for financial authorities, for instance in Austria. A proper invoice must contain:
          - name and address of mailgun
          - VAT of mailgun
          - name and address of customer
          - VAT of customer (if total exceeds a limit)
          - explicitly account tax, or hint for reverse charge
          - sequential number of invoice

          12 votes
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            3 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
            under review  ·  suzzell responded

            Hey there,

            Thank you for submitting and supporting this idea!

            As an international service you can imagine the amount of requests we receive in regards to our invoices and billing. Although our support team is able to provide the above info when requested, if this info is essential to your business then it would be a hassle to ask each month.

            As we work on developing our customer experience, I’ve gone ahead and sent this to our development and UI/UX teams. This is currently under review and we’ll update this post once a decision has been made.

            -The MG Team

          • 20 votes
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              1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
              under review  ·  suzzell responded

              Hey there,

              Thanks for submitting and supporting this UserVoice request.

              We’ve gone ahead and sent this idea to our dev team for review. While there’s no promise this will be implemented, our team is currently aware and deliberating if this is a valuable asset for our product.

              Cheers!

            • Please support DMARC on Mailgun and make it easy to deploy

              -Please support DMARC on mailgun, and make it easy to deploy.
              - Generate useful TXT entries (just like you already do for SPF and DKIM)
              - Handle the DMARC reports
              - Present DMARC reports in your control panel after decoding the ZIPed XML files the providers send.
              - Convert DMARC failures (and successes?) into web hooks, events and log entries.

              71 votes
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                7 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
                under review  ·  suzzell responded

                Hey there,

                Thanks for submitting and supporting this feature request!

                When sending through Mailgun you can utilize the DMARC tool by deploying it within your own API. That being said, DMARC is a highly recommend tool by our team, as noted in these articles:
                https://www.mailgun.com/blog/domain-reputation-and-dmarc
                https://www.mailgun.com/blog/how-to-deliver-email

                Since DMARC sends reports to a specified return email, building DMARC reports into our own control panel is not a priority right now. However, it would be a great additional feature that could be added in 2019.

                In the meantime, you can find easy instructions on how to utilize DMARC here: https://returnpath.com/resources/downloads/

                Thanks for your patience and understanding as we review this feature and determine if it’s valuable in our current or future business structure.

                -The MG Team

              • Support developers - let them view emails sent via your servers (in dev mode)

                It'd be oh-so-useful to use MailGun like http://mailcatcher.me/, http://papercut.codeplex.com/ or http://mailtrap.io/ when developing software - you've got most of the infrastructure in-place already!

                10 votes
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                  2 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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