1 result found

1. Fix email tracking with SSL websites

   Using email tracking with SSL website prevents user to perform the action with Google Chrome.
   If you use SSL with HSTS, it triggers big warning in Chrome when the user click on the link http://cl.ly/image/0A373O2r3539

   Email tracking in mailgun is performed by replacing links in email by a custom subdomain setup in the admin panel, ie email.domain.com which as to be configured as a CNAME for mailgun.org.

   Chrome will try to access httpS://email.domain.com which will fail because the underlying server is mailgun.org and not domain.com's server.

   Proposed Solution:
   Instead of pointing email.domain.com => mailgun.org, configure your server for https://email.domain.com and redirect every request (with parameters) to https://mailgun.org/$requestedURI.
   Then the usual mailgun tracking system can track click and redirect to the right domain.com url.

   This could be easily done if there was a way to override the mailgun admin panel check for the CNAME record, ie a checkbox "I've setup a forwarding subdomain to mailgun.org"

   A degrated version would be to have links replaced by https://mailgun.org/click?ID but this would probably harm deliverability for mail coming from domain.com (and not mailgun.org)

   More info on SSL HSTS: http://en.wikipedia.org/wiki/HTTP_Strict_Transport_Security

   Using email tracking with SSL website prevents user to perform the action with Google Chrome.
   If you use SSL with HSTS, it triggers big warning in Chrome when the user click on the link http://cl.ly/image/0A373O2r3539

   Email tracking in mailgun is performed by replacing links in email by a custom subdomain setup in the admin panel, ie email.domain.com which as to be configured as a CNAME for mailgun.org.

   Chrome will try to access httpS://email.domain.com which will fail because the underlying server is mailgun.org and not domain.com's server.

   Proposed Solution:
   Instead of pointing email.domain.com => mailgun.org, configure your server for https://email.domain.com and… more

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   27 comments  ·  Analytics  ·  Delete…  ·  Admin →
   completed  ·  AdminChris Farmer (Product Manager, Mailgun) responded

   Hi all,

   I’m happy to announce that we’ve released this feature to production.

   For the time being, this is only available on our Scale and Enterprise plans, however, this is only during the initial launch as we are monitoring performance during initial adoption. We have plans to expand this to all of our current plans in the near future.

   Please check out our blog post for more information: https://www.mailgun.com/blog/https-innovation-and-optimization

   Also check out our Help Article that outlines setup: https://help.mailgun.com/hc/en-us/articles/360011566033-How-to-Enable-HTTPS-Tracking-Links