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  1. Billing: provide proper invoices

    Currently, mailgun only provides an overview on purchased items and its price. However, this does not meet requirements for financial authorities, for instance in Austria. A proper invoice must contain:
    - name and address of mailgun
    - VAT of mailgun
    - name and address of customer
    - VAT of customer (if total exceeds a limit)
    - explicitly account tax, or hint for reverse charge
    - sequential number of invoice

    17 votes

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    3 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for your patience here! Since moving to a new billing system at the beginning of this year, I think we’re well on our way to meet the majority of the listed requirements. Our invoices now include:

    • Full name and address of the supplier and customer (as long as customer address is specified in your account under account details – Billing Address)
    VAT number of the customer (as long as this is specified in your account under account details – VAT number)
    • A unique, sequential number

    I’ll need to work with the team on getting the Mailgun VAT number and tax/VAT info, as well as zero VAT support.

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