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2 results found

  1. Manage multiple accounts with the same email

    There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

    Error: Unable to invite user. User already exists

    We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

    There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

    111 votes

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    Hey y’all,

    I hear you on the frustrations here. Unfortunately just about everything account related is tied back to user who created the account and their email address, which is currently a unique mapping across Mailgun, so it’ll take a bit of work to allow this functionality.

    Until we’re able get this implemented, the workaround I use is plus addressing. For example, cfarmer+account1@mailgun.com and cfarmer+account2@mailgun.com allows me to essentially create multiple accounts using the same email (activation and notification emails will be delivered to cfarmer@mailgun.com). The majority of the major Mailbox Providers (Gmail and MSFT included) support this.

  2. Provide option to send Non-Delivery Reports to the original Sender

    Mailgun bounce processing works great when a single sender is sending email to a broad audience. It does not work well when there are many original senders each with their own list of contacts.

    Scenario:
    - Company with 10 to 1000 employees.
    - Company switches from a traditional in-house mail solution to Mailgun for all outgoing email.
    - John, a typical employee in the organization, sends email to a customer, but spells the address wrong.

    Traditional in-house system behaviour:
    - John would get a Non-Delivery Report letting him know of his mistake. John would fix his mistake, and re-send the…

    70 votes

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