Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
117 results found
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Change DKIM selector using the API
I'd like to set DKIM Selector for a domain using the API
8 votesThis is available via a PUT call to /domains//dkim_selector as outlined in our docs: https://documentation.mailgun.com/en/latest/api-domains.html#domains
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Add "limited user role" for Mailgun account
Mailgun currently has the ability to add additional admin users to an account. It would be really useful to also allow the addition of users with a more limited role, for example only being able to view the logs.
14 votesMailgun now offers role-based access control.
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Offer chat support again.
Chat support used to be available on the mailgun site. It was very useful and made mailgun outstanding. Please bring it back.
23 votesHello,
Chat support is now available with our new Scale plans (or higher).Best,
Josh -
Add Option to set Daily Limit on emails sent
In the past, having experienced a site being hacked and then auto-sending email, we have found our monthly limit being exhausted before having chance to firefight the situation. Ideally we'd like to set a self-imposed daily limit on what we can send so we don't find all our credit used up before we have chance to fix any problems.
14 votesWe now offer the ability to set an account wide limit that will notify you when you cross 50% and 75% of the defined threshold before imposing a limit on your account. See the custom message limit setting under Account Settings.
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paid support option
Please add a paid support option that speeds up ticket requests, or allows chat. Having to wait 24 - 48 hours is really hard to work with in cases where you need support. If your IP is in a blacklist, and you have emails going out for the next 48 hours, imagine how many emails will fail and have to be resent.
2 votesHello,
We now have Scale plans which feature chat and phone support for faster access to support.Best,
Josh -
Export Suppression, Bounces, Unsubscribes and Logs
It would be beneficial to be able to push a button in the control panel that would allow the export of data into a csv file.
Also, for the Suppressions tab we would like for you to provide the total amount of recipients on the list.
And we would like for you to allow the option to select all recipients on the Suppressions list and delete all of them, instead of deleting one by one.
99 votesWe have recently deployed enhancements to our dashboard that allows for exports from the suppression & mailing lists.
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Add monetary limit on the amount of messages that can be processed per day/hour/month
I asked Mailgun's customer support and they said this feature is not yet supported. This is very useful so we can limit our cost per day/hour/month when using Mailgun. Please add this feature asap.
27 votesYou can now set custom message limits in the Account Settings page of the Mailgun dashboard to manage your spend.
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Time frame based log search
Searching the log when only time of event is known is very clumsy because the log cannot be filtered with time. Going through pages works with small amounts of log but as there is lots of log then it gets really time taking process. Even worse if you have to repeat the process later on.
Add options to filter the log by begin and end time.
19 votesHello,
This week, we released several improvements to our logs feature. You can now select a date/time range and adjust the order (ascending/descening) of the results.
More improvements are launching for this page over the next few weeks, let me know what else you think we can do on this page to make it more useful for you.
Josh
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Add an option to resend an email directly from the log's list
It would be great if there's an option/button to resend each email manually directly from the log list.
This could be very handy for companies using Mailgun to send emails on behalf of its customers. For example,
if an email sent from a customer is rejected due to X reasons, the ability to resend it without bothering the sender would be very nice.33 votesHello,
Today, we released enhancements to the logs view and you can now resend messages. You can use the cog drop down to select “resend message” and supply the desired recipient. Messages can be resent up to 72 hours after being received by Mailgun.Let me know if you have any feedback/questions!
Josh
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Please add the ability to whitelist an address so it does not continue to be bounced.
Simple white list to keep addresses from ending up in the bounce list.
Thanks24 votesHey all,
Thanks so much for your patience!
I’m happy to announce that we’ve released the ability to add addresses/domains to a bounce suppression whitelist. If an address/domain is on the whitelist, it will not be added to the bounce suppressions list if the address bounces. Keep in mind that we will still suppress unsubscribes and complaints. Also keep in mind that if the address is already on the bounce suppressions list before adding the address to the whitelist, you will need to remove it in order to send to the address.
API docs are available here: https://documentation.mailgun.com/en/latest/api-suppressions.html#whitelists
Whitelists are also available via our Beta control panel. If you’re not currently in our Beta and would like access, please feel free to email me directly, otherwise, we expect to launch our new control panel to the public within the next month.
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Domain verification via API
- Are there any plans to offer domain verification checking via the API? Even a rate-limited call would great!
- Are there any plans to extend the domain verification feature to follow CNAME records when they don't match Mailgun's domain (e.g. mxa.mydomain.com CNAME to mxa.mailgun.com)?
These two features would greatly increase the usability of a white-labeled service powered by Mailgun.
38 votesHello,
We’ve recently made this feature available through our API. Please see https://documentation.mailgun.com/en/latest/api-domains.html#domains for more details.Best,
Josh -
Provide sending API keys specific to domains.
This would enable finer grained control for development teams that have multiple environments or applications using the same account.
For example, credentials to send from development / sending domains would be different than the ones needed to send from the production domain.
161 votesHi all,
I’m happy to announce that we’ve released our Domain Sending Keys feature. Domain Sending Keys will allow you to create multiple API keys, similar to SMTP credentials, per domain that will only allow sending messages via our /messages and /messages.mime endpoints for the domain the key was created for.
Domain Sending Keys are available on your account today. You can assign new keys to your domains by navigating to “Sending” > “Domains”, select a sending domain, then click on “Domain Settings” and then on the Sending API keys tab. From there, click on “Add Sending Key”, provide a useful description, hit “Create Sending Key”, copy your key and add to your application and start sending!
We hope you enjoy using this new feature!
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Download csv of bonces
Download csv of bonces
2 votesBounces can now be exported from the dashboard.
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Template editor for HTML and text
Create HTML (and text) templates within Mailgun. When sending an email using API/SMTP, reference the template instead of sending the message body every time, and include replacement variables.
This would allow us to manage email templates from within Mailgun, instead of in the code base. Similarly, allow us to combine different stylesheets with these templates so we can make a single CSS change, and apply it to all email templates (instead of editing every email template).1 voteHi all,
Thanks for your patience here! We’ve released the ability to add and edit templates on the Mailgun platform using the API or control panel. Feel free to take a look at our documentation here: https://documentation.mailgun.com/en/latest/api-templates.html. This release doesn’t include support for global style sheets, but perhaps that’s something we can accomplish for v2.
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Disable $0 invoice emails
turn off sending me messages with invoices where I pay $0?
1 voteThanks for your feedback here. We’ve recently migrated to a new billing system and we no longer send an email for $0 invoices.
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Ability to create a "Never Suppress" list
Create the ability to have a list of email addresses that MailGun will continue to attempt delivery too, even if it receives a bounceback. This is a compliance feature that will ensure delivery to an archival address. (SendGrid currently has a Never Suppress list.)
2 votesHi there,
Mailgun has the ability to add a domain or an email address to a Suppressions whitelist.
Check out our API documentation here: https://documentation.mailgun.com/en/latest/api-suppressions.html#view-all-whitelist-records
You can also access the suppressions whitelist in the Mailgun dashboard by heading to Sending > Domains, click on the preferred domain, then click on Suppressions > Whitelists.
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Campaigns || Search Filter
Under campaign section, search text should not be case sensitive.
For example If we search for tag name "data" then it is showing no results found.
If i am searching with "Data", results are displaying.1 vote -
Validate CNAME is in place if tracking is turned on.
Currently it is possible to turn on tracking even if your CNAME for email.mailgun.org is not in place, this leads to all links in emails sent out breaking. Would it be possible to check the CNAME is in place (as you currently check this under "Domains" when tracking is turned on and not allow it to be turned on if the CNAME is not in place?
3 votesHello,
This feature has been implemented in our dashboard.Josh
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Automatically warm up new Dedicated IP's
When a new dedicated IP is assigned to a domain, Mailgun should have the option to automatically 'warm' the IP.
If the user selects this option, the IP should be used to send 10000 the first day, 11000 the second, etc until warmed. Currently there is no way to restrict the number of emails sent via the IP.8 votes -
9 votes
You can now set a custom message limit in the account settings page of the Mailgun dashboard.
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