Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
139 results found
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Invite new users/roles to specific domain(s)
Recently you introduced invitation of new users and assigning them roles.
In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.129 votes -
Manage multiple accounts with the same email
There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:
Error: Unable to invite user. User already exists
We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...
There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.
111 votesHey y’all,
I hear you on the frustrations here. Unfortunately just about everything account related is tied back to user who created the account and their email address, which is currently a unique mapping across Mailgun, so it’ll take a bit of work to allow this functionality.
Until we’re able get this implemented, the workaround I use is plus addressing. For example, cfarmer+account1@mailgun.com and cfarmer+account2@mailgun.com allows me to essentially create multiple accounts using the same email (activation and notification emails will be delivered to cfarmer@mailgun.com). The majority of the major Mailbox Providers (Gmail and MSFT included) support this.
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Provide option to send Non-Delivery Reports to the original Sender
Mailgun bounce processing works great when a single sender is sending email to a broad audience. It does not work well when there are many original senders each with their own list of contacts.
Scenario:
- Company with 10 to 1000 employees.
- Company switches from a traditional in-house mail solution to Mailgun for all outgoing email.
- John, a typical employee in the organization, sends email to a customer, but spells the address wrong.Traditional in-house system behaviour:
- John would get a Non-Delivery Report letting him know of his mistake. John would fix his mistake, and re-send the…70 votes -
Per-link analytics for click tracking
Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.
I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.
57 votes -
Share templates between domains
I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.49 votes -
Option to Duplicate Template in MG Drag and Drop Template Builder
Currently our DnD template builder has a duplicate option, but this only applies to the template version. Some users would prefer the option to make a duplicate which is a completely new template, and not just a new version within the same template
45 votes -
More Templates
Please give a feature to allow for increase of maximum templates per domain. Some domains we need more than 100.
21 votes -
Upload Images for Use in MG Drag and Drop Template Builder
Currently the Mailgun drag and drop template builder only allows for images to be provided via URL. It would be helpful to also have the option to upload an actual image file to Mailgun.
16 votes -
DKIM signing via CNAME
I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.
For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1
The benefits of this are:
- We don't need to continually create and manage new domains in our account.
- The domains are aligned by…
16 votesHi all,
Just wanted to provide an update here, this work is in progress and is scheduled to be completed in Q1 of 2024.
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Analytics by SMTP user
It would be great to filter analytics by SMTP user!
16 votes -
Filter and duplicate templates
Would love to have a feature to be able to filter templates by name. Ability to duplicate an existing template.
15 votes -
Search in Templates Listing
There should be at least search for templates.
15 votes -
Increase maximum Authorized Recipients for Sandbox Domains
Increase the max number of authorized recipients allowed to 10 or 20 when using a sandbox domain.
We have a large team (~20 devs) that uses the sandbox domains for testing, and it's difficult to have to swap out users every time. Sometimes they all need the ability to test in parallel. Increasing the max number of authorized recipients to 20 would alleviate our issues.
12 votes -
Add a "Bulk Resend" function under LOGS
Hi MG,
We've resent 200++ worth of emails Manually through logs.
It would be good if you could add a BULK RESEND Function or a TICK ALL Function under Sending > LOGS so that we can resend failed / rejected emails in one go or in bulk.Having to manually resend each email is counterintuitive.
Failed: postmaster@circlesoft.net → ballaratbridgemall@collinsbooks.com.au 'Returns Request' Server response: 554 bne3-0003mz.server-mail.com - Connection refused 198.61.254.15 listed on SPAMCOP DNS RBL
12 votes -
Make suppression columns sortable
It would be extremely useful to be able to sort unsubscribes and complains by date in Dashboard -> Suppressions, rather than by recipient. Even better, make all three columns (recipient, timestamp, tags) sortable. Preferably also allow the user to choose a default sorting.
12 votes -
Set default domain region on adding a domain
Would be nice if one could set a default value in once profile for the domain region and maybe also dedicated ip. So EU customers don't to have always think of switching the domain region... Tx!
11 votes -
Default View for Logs
On the Sending > Logs page, the default fields are consistently reset regardless of what changes you make. My team does not need to see the defaults, and must change these settings every time they load a new page. Please make an option for those choices to be sticky, or to allow users to set default values for their shown fields on the Logs page
11 votes -
Permissions management for API Keys
Your Sending API Keys limits to just the sending portion of the available API. Can you expand this to include the Bounce API?
We use a Wordpress newsletter plugin called Mailster and as it needs access to the Bounce API it requires the account level Private API Key which is excessive for the use case.
Could you either expand the Sending API key to include the Bounce API or more elegantly allow users to manually configure what permissions to give an API key for their specific use case.
10 votesHi All,
Role-based Access Control for API Keys is a new feature that is currently being developed. This will allow an admin user to create API keys using pre-defined roles which manage what level of access that API key has. Roles to choose from will be Analyst (Basic), Support, Developer, and Admin. This feature should be released in Q2 2024.
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Change the name of a template
I want to change the name of a template
8 votes -
Rename templates
Allow us to rename templates
7 votes
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